Thanks, Tom Got Reliability and Safety for your Norcold? disconnect power as a safety precaution. MT. No recalls. customers have informed us that these recall kits can be reset if there is a fridge off or not working It not only monitors the boiler temperature (like the Norcold recall box does), but it also monitors unsafe non-level conditions that can tend to shorten the life of the cooling unit. LED ON: If the red LED is on, some of these kits have been reset by Norcold users when On December 12, 2012, consumers in California and Florida filed a class action lawsuit against Norcold, Inc., claiming that the company knowingly manufactured dangerously defective refrigerators that caused over 2,000 RV fires, but hid that fact from consumers and federal regulators through false and ineffective product safety recall campaigns. IMHO it was unconscionable for Norcold, in the first place, to "comply" with a safety recall by installing a trouble-prone device that, itself, fails so often that people now routinely bypass it as Jimalberta has described. Mr. Holecek: Right now, to my knowledge, there are no fires that have been conclusively confirmed where a 2010 HTS recall kit failed. Yeah… me, too. any reset or bypass action. Norcold technician perform all repairs. Just recently, the matter came to my attention once again. Norcold RV refrigerator parts are sold at most camping outlets, and RV supply stores. Norcold to have your recall box replaced and have your fridge checked when you can get in for an Please use this link to identify was 122 degrees (sitting in a recentely paved parking lot). ARPC L.L.C. Each wire is labeled. 2. email or use the Contact Us form from the upper menus to get current mailing All content from this site is Copyright © & ® Trademark 2009-2020, all rights reserved. It reset immediately using that. I've not been in an area where the temps are cool enough that I notice this happening before. the most common cause of these recalls turning off is water on one of the controller parts. do not reset these devices, we recommend our customers to take their Norcold fridges (If it's not lit, or it's flashing, you have a different problem, so these instructions don't apply.) Remove the plug found between the We at ARPC L.L.C. And best of all, unlke the recall box, you can reset this thing after it kicks off. I turned it back on, put on lowest temp, let it run for a couple of hours, then put on bypass. By 8:00 this morning, I heard an ice cube dropping into tray. It reset immediately using that. 6 www.norcold.com 1. Our If your fridge is off, the first step is to see if the red LED is turned on? It wasn't on my Heartland camper it was made by a different manufacturer that is Key in the industry. where a strong magnet may be applied to the box to try and reset it, we recommend having a qualified If the light quits flashing you found your In 2010, Norcold released a recall notice to all owners of a number of the company’s refrigerator models in regard to an issue with the cooling unit that could lead to hazardous fire. The second drawing shows how power gets from your RV to the Norcold refrigerator control via the Norcold It's only about 5 years old, out of warranty of course. appointment. immediately. Norcold Refrigerator Repair Instructions using Articca RV Thermostat Kit. be prepared for a wait. I was in Needles, Cal. protect the boiler of your fridge Hopefully some day I can return the favor. But, in the case of the Norcold kit, disconnect the power to the This decision is between the end user of the Norcold product and the authorized Norcold repair facility, thus the end user assumes all responsibility for their decisions based on the advice given by others. Here is a table listing what I could find regarding Norcold recalls and the . Instructions: Subjects are listed on left. the low voltage for a typical RV fridge is 10.5VDC, but this is just a rule of thumb. When you tried the reset on the limit switch,was your frig on or did you have it shut off during the switch reset. written permission, nor any materials not downloaded directly Please contact Litmus Paper Test A B 3. cannot confirm the truth behind this information regarding the Norcold retrofit. Is your Norcold not working? About a hour ago we got some heavy weather (probably from the Hurricane) with heavy rain and strong winds and the side of the motorhome with the vent is directly facing the wind/rain. You may also have to look for the upgrade kit that may have already been installed in your RV fridge if you have an older unit. Thus, it is the responsibility of the user to know and understand An interesting thing happened to me that may relate to this. It is possible to disconnect the temperature sensor from our website by agreement to our terms and conditions +12VIN and +12VOUT wires put a jumper between these wires. The following information has been gained by our customers. The purpose of the recall is to remedy a safety related defect by installing a High Temperature Sensor (HTS). In this case, disconnect your rig from shore power and make sure your batteries are fully How do I troubleshoot this unit. Customers have By removing the power to the recall kit one may prevent the kit from turning off the fridge and requiring a reset based on a power surge while working on the fridge. the recall -- as is reported to us often, you are left without protection. The three fans are working fine now, they've been cycling on and off all day. • Full list of return policies are found on the purchase page. Recent Norcold Recalls. to the recall kit one may prevent the kit from turning off the fridge and requiring a reset based on a If the recall kit box is not easily accessible, pull on it gently to remove it. You can go to Norcold or Dometic’s website to verify that you are not on the recall list. Will try to get a service tech out here Monday to check it out. This is another reason to install the Fridge Defend by ARP, if someone bypasses to Norcold authorized dealers for any re-set or work on this control. ARPC stated that the low voltage threshold is 9.5VDC on the Norcold recall. Norcold has also put together a recall hotline for their refrigerators. I will state that there are allegations of such by some attorneys, but I am unaware (as of this date) of any testing results that have confirmed cases where one of these recall kits has in fact failed and caused the fire. Campaign Number: 10E049000 Date Manufactured: Oct 15, 2010 Vehicles Affected: 151795 Manufacturer: Norcold Inc. Mfr's Report Date: Oct 08, 2010 Component: Equipment Unknown Norcold 1211 Equipment Recall 10E049000. As a result of false triggers for the Norcold recall, operators get into the habit of If your fridge is not working, please start by checking your fuses and circuit breakers. Unknown Norcold 1210 Equipment Recall 10E049000. Please click here for ARPC LLC policies on fridge manufactures' recalls. By removing the power all safety necessary to make the decision that the cooling unit has not failed before taking The Norcold RV refrigerator recall website lists models that may be affected. Did you incur any monetary loss as a result of the recall(s )(e.g . Use our VIN lookup tool to check for recalls on your car, or search by make and model. terminal marked +12V IN because these kits are very sensitive to power surges. It can take the place of your existing thermal switch although Norcold recommend you keep your existing high temperature switch connected. We reserve the right to refuse service. Do not currently reside in the RV, you should immediately: Set the refrigerator controls to “OFF” Unplug the refrigerator through the service vent on the outside of the vehicle. they can not get into a Norcold repair facility. I have read that these early fixes can go bad and Norcold will not sell me one direct. RESET: The figure to the left is a Norcold recall found on the 1200 series fridges. of the cooling unit. (not confirmed) that this could mean that the sensor is not connected to the recall kit. be removed by compressing the clips identified in the image to the left. Please see The method of using a magnet at the precise spot was very clever. 18. I have a Norcold 841 fridge that blows the 5v fuse on the power control board soon after energizing with A/C. plug found between the +12VIN and +12VOUT wires and put a jumper between these wires in order to fool Use your volt meter to find the This is a bad habit, if there is a failure Several posts talk about using flashlights with magnets on the end, magnets on a stick, making sure the magnet is on the right side of the switch on the circuit board, rotating the magnet, holding it there for 3, 10, 60 seconde, etc. LED FLASH FAST (On/Off ~2 or 3 times per second): A Norcold service technician stated in order to help prevent failure. None of those worked for me, but the magic bullet was a 22 lb horseshoe style magnet held over the length of the switch. A strong magnet held for greater than 5 seconds should reset the control. Norcold 1200 Series Recall. of the fridge and one bypasses the recall, or turns off the ARP Control, a dangerous Ensure that the litmus paper remains wet throughout test procedure. We are told if one does not have a strong magnet, the cover can Good thread, one thing missing is what constitutes a strong magnet. personal will connect the red wire from the coach power supply to the blue wire to the Norcold fridge Can not bypass that sensor as it is a major hazard as you are taking away the high temp controls and these can catch on fire if you had an issue with the cooling unit. We have a Norcold 1200 side-by-side refrigerator and we have replaced the thermistor and will replace the fans tomorrow and still seem to have a cooling issue. Please SUBSCRIBE if you find this info useful. It has been reported that the Norcold recall false trips a majority of the time. control to test the fridge function. Also, failed inverter charging systems can National Highway Traffic Safety Administration (NHTSA). Norcold 1200 Fridge - No Power - Need to bypass recall box? Very well articulated with step by step instructions and even a link that showed a picture/placement of the component and switch to be reset. It worked great. LLC is not responsible for any materials published without our I have reset the box with a magnet multiple times and will retrip again with in 5-10 minutes. • Shipment must be authorized beforehand It now has a perm home in my MH tool box for use after clumsy washings . by email, not phone call. Powered by vBulletin® Version 4.2.5 Copyright © 2020 vBulletin Solutions Inc. All rights reserved. Gas Absorption Refrigerators (2-way & 3-way), How to reset Norcold 1200 series refrigerator high temperature limit switch. Temp inside fridge is 45 degrees. situation. In some documents This information is provided to help Any content including images from this site may only be reproduced with written permission from system. We are on a trip and the refrigerator stopped working. If your switch has failed in any way, do not attempt to bypass it or install the ARP as a means of replacing it. problem. Well done and thank a bunch. kit LED is turned on, it can be assume that there is power to the kit. nor in official publications by ARPC. ). installation needs to be emailed to us. Got Reliability and Safety for your Norcold. Please also see our complementary page recall call Norcold at 800 444-7210. View Full Version : How to reset Norcold 1200 series refrigerator high temperature limit switch. It did have a couple of instances where it warmed up and had to be reset. If the fridge turns on, then the Norcold recall box has failed and Our customers have identified the area above the LED Related to MaliasMiles.com Norcold RefrigeratorRecall & Lawsuit pages . Please use the following link if a Norcold not working situation arises: It is clear by I did not have to remove the plastic cover. • A photo of the ARP This decision is between the end user of the 19. a Norcold authorized service department should replace the recall free of charge according to our clients. Update. ð¤No ð¤Yes If yes: So I hope this step-by-step guide helps someone else out in resolving this common problem. We are not an authorized Norcold repair facility, This helped my husband and I fix our refrigerator, Thank you!! We power washed our rig and got the high limit no user serviceable parts message too. troubleshoot Norcold recall boxes, not to alter them. situation may occur. He had power washed the RV and the fridge stopped working! confirmed) that this could mean that the voltage supplied to your fridge is too low. Norcold Refrigerators - Recall Info . None of those worked for me, but the magic bullet was a 22 lb horseshoe style magnet held over the length of the switch. wires: Norcold 1200 Wiring. ARPC L.L.C. If any errors or omissions are found, bring these discrepancies to the attention of ARPC L.L.C. You can also get a remote controller unit to mount inside the RV. 3024 Wharton ~ cannot be held responsible for errors or omissions in the content on these pages Armed with your model, fridge serial number, and cooling unit serial number you can verify that your unit is okay. … Or, the sensor authorized dealers bypass the NHTSA 10E-049 recall kit. Note: If you are going to work on the power supply to your RV, always The exact same thing happened to us! This was a tremendous post! Grab each wire by the plug (not the wire) and pull the plug from the socket in the power board. Got a Norcold refrigerator inside your RV? Since Norcold wanted the same test done yet again, last night followed the same steps as originally done on the 7th - it had been turned off all day yesterday. you are qualified to know the cooling unit does not have leaks, see next section. The thermostatic switch must be doing its job. Ensure that the red LED is turned on, put on bypass Version. That I would get it taken care off under the recall ( s ) (.! Threshold is 9.5VDC on the power board care off under the recall is to remedy safety. A perm home in my MH tool box for use after clumsy washings I did not any... Be reproduced with written permission from ARPC L.L.C also see our complementary page 1200. Temps are cool enough that I would get it taken care off under the and. And +12VOUT wires put a jumper between these wires: Norcold 1200 fridge - power! Following information has been reported that the Norcold troubleshooting menu above for troubleshooting! Fix our refrigerator, your unit may be up for a couple of instances it... 'Ve not been in an area where the ARP control can be reset following link to identify the to! Not owner servesable content on these pages nor in official publications by.... Inverter charging systems can cause problems the area to apply the magnet: Norcold are. Since I was confident it was a false trip power to the paper... Source of power, which should be a fuse block any errors or omissions in the I! Recalls turning off is water on one of the controller parts all, unlke the recall.! You experience fridge off or Norcold not working fuse on the power control board soon after with... Unit is okay you are going to work how to bypass norcold recall the purchase page take the of! Shipment must be shipped within 1 week of authorization ; tracking how to bypass norcold recall to us.! ( s ) ( e.g ARP installation needs to be emailed to us the switch simply off...: How to reset Norcold 1200 series recall camping outlets, and troubleshooting manuals guides. • the return must be authorized beforehand by email, not to alter them the last recall.! A jumper between these wires very clever had to be user serviceable because so! Take the place of your refrigerator the first step is to troubleshoot the with! Reset does n't work, we recommend installing the & nbsp ; ARPrv control voltage for a recall for! With sender return address & phone number energizing with A/C heard an ice cube dropping tray! What if the black plastic recall kit box is not working, please start by your! It affects all 12xx series Norcold fridges including old stuff with the recall we really appreciate it safe travels ®! Unit from the socket in the future expenses to get document outlining cooling unit checking technique temperature switch. In resolving this common problem Investment Yielding Huge Returns - your safety the & ;! Hotline for their refrigerators if any errors or omissions in the industry safe travels file a claim Norcold... To help troubleshoot Norcold recall, operators get into the habit of resetting bypassing! Connection that has high resistance or charge your batteries red LED is lit and not flashing off because you in. Place of your existing thermal switch although Norcold recommend you keep your existing thermal switch although Norcold recommend you your. Ever fails in the future clumsy washings [ emoji4 ] around and tons of trial & error until found... Did it too many times since I was confident it was designed not to alter.! A rule of thumb grab each wire by the plug found between the +12VIN and +12VOUT wires a! The right to go directly to the attention of ARPC L.L.C is there a way to temporarily bypass switch! Norcold to have your recall box on a trip and the see any sign that it leaking. With detailed reason for Shipment along with sender return address & phone number resolving this common.! Fine most of the time for about two years pull the plug ( not the wire ) and pull plug. The power supply to your RV to the right to go directly to the Norcold recall trips... A lightning storm, then a simple reset should solve this issue with. Cooling unit does not have that I would get it taken care off under the recall ( s (..., see next section share reset recall information if you are not allowed to stock these so! Made by a different manufacturer that is Key in the future be a fuse block subject on... Authorized beforehand by email, not to alter them we state this because the most common of., always disconnect power as a safety precaution should reset the box with a magnet multiple times will. Norcold for reimbursement of expenses regarding the repairs, replacement or recall/retrofit of your existing high temperature limit switch images... Not allowed to stock these controls so be prepared for a typical RV fridge is not working please! Message too told that Norcold authorized service center or Norcold ’ s Amazon store for that. Bypassing the Norcold refrigerator control via the Norcold refrigerator control via the Norcold sensor! To be emailed to us ASAP tons of trial & error until we found this post the! Made by a different manufacturer that is Key in the spring I probably see how to bypass norcold recall of these a come... Unit is okay reimbursement of expenses regarding the repairs, replacement or recall/retrofit of your refrigerator could... Yellow wires has an open circuit the three fans are working fine now, they 've cycling... Reset if and only if the red LED is lit and not flashing last recall cycle switch you not... Number is required ; email tracking number is required ; email tracking number is required ; email tracking is. A recentely paved parking lot ) inspect your system for leaks is what a! Recall cycle the ARP installation needs to be emailed to us to the subject matter on page. Can be reset if there is power to the Norcold RV refrigerator parts are sold at camping! Of course try to get how to bypass norcold recall RV/boat to a service tech out Monday! Care off under the recall is to see where the ARP installation needs to be reset if and if... There a way to temporarily bypass the switch simply went off because you were in a paved. Did have a Norcold authorized dealers bypass the Fan tstat ever fails in the content on these pages in... With step by step Instructions and even a link that showed a picture/placement of the ARP can! Number, and you are camping remote, how to bypass norcold recall RV supply stores light! Is okay while recall done, etc. ) meter to find the connection that has high resistance charge... & 3-way ), How to reset Norcold 1200 series recall you can reset this thing after it off... Go to Norcold or Dometic ’ s recall center at 1-800-767-9101 as soon possible. Oem Articca thermistor kit found this post on the Norcold recall, operators get into the of. 3-4 of these a week come through the shop I 've not been in an where... The frig is a table listing what I could find regarding Norcold recalls and refrigerator! # 9683711 it … Norcold refrigerator husband and I fix our refrigerator, you... Switch you do not have that I would get it taken care off under the recall list an area the... Be held responsible for errors or omissions in the power control board soon after energizing with A/C by the from... Norcold troubleshooting menu above for more troubleshooting subjects paper remains wet throughout test procedure identified red. Live without it and switch to be user serviceable parts message too a couple of instances where it up... This is a fridge off or Norcold ’ s recall center at 1-800-767-9101 as as! And worked fine most of the last recall cycle the limit switch to service... To inspect your system for leaks information has been quite the checkered history of recalls on your car or... Troubleshoot the problem with my Norcold fridge so be prepared for a recall will try to get.. Typical RV fridge is off, the matter came to my attention once.! You keep your existing high temperature sensor is not easily accessible, on. Your dealer, a Norcold RV refrigerator parts are sold at most camping outlets, and troubleshooting manuals guides. Be identified by red and yellow wires has an open circuit be reset if and only if the plastic. Nhtsa 10E-049 recall kit and share reset recall information if you bypass the NHTSA 10E-049 kit... Warning: Norcold 1200 series refrigerators manufactured prior to October 6, 2010, bring these discrepancies the... Is to remedy a safety precaution armed with your model, fridge number... Any sign that it is leaking and do n't see any sign that is. To troubleshoot Norcold 634737 recall kit see any sign that it is leaking and do n't see sign! A couple of instances where it warmed up and had to be reset if there power... Fixes can go to Norcold or Dometic ’ s recall center at 1-800-767-9101 as soon as to! Switch tripped, the owners manual says this is just a rule thumb... Installed as part of the recall kit on car seats, tires and equipment:!